Step 2: Check for updates for apps and games from Windows Store. This can help remove problems with an app from Microsoft Store. Step 1: Run the troubleshooter for Windows apps using the link below. In the meantime, I recommend that you perform the troubleshooting steps below: Have you tried uninstalling and reinstalling the affected game?.What are the troubleshooting steps you have done so far?.Are you getting any error code or error messages?.Are you experiencing the same concern with your other games?.To help you resolve this concern, I need to collect more information. One of which is having a corrupted game file. There's a lot of possible reasons why you're unable to play the game State of Decay 2.